This Privacy Policy describes how we collect, use, and share personal information when you visit or make a purchase from FloraTee.com (the "Website").
1. Personal Information We Collect
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- Cookies: These are data files placed on your device or computer that often include an anonymous unique identifier. You can learn more about cookies and how to disable them at http://www.allaboutcookies.org.
- Log Files: These track actions occurring on the Website and collect data including your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the Website.
When you make (or attempt to make) a purchase, we collect your name, billing and shipping address, payment information (including credit card numbers), email, and phone number. This is called “Order Information.”
“Personal Information” in this Policy means both Device Information and Order Information.
2. How We Use Your Personal Information
We use Order Information to:
- Fulfill orders (process payments, arrange shipping, send invoices/confirmations).
- Communicate with you.
- Screen orders for potential risk or fraud.
- Provide information or promotions based on your preferences.
We use Device Information to:
- Screen for risk or fraud (especially IP address).
- Improve and optimize the Website.
- Measure the effectiveness of marketing and advertising campaigns.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Website - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
4. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by using the links below:
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
5. SMS Marketing
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
6. Do Not Track
Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.
7. Your Rights
If you are a European resident, you have the right to access, correct, update, or delete your personal information. Contact us at contact@FloraTee.com to exercise these rights.
We process your data to fulfill contracts (e.g., your order) or pursue legitimate business interests. Your data may be transferred outside Europe, including to Canada and the US.
8. Data Retention
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
9. Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
10. Minors
The Website is not directed to children under the age of 13. We do not knowingly collect personal data from children.
11. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@FloraTee.com.
