Shipping Info

SHIPPING INFO

Our goal is to ship your complete order as quickly as possible. We ask that you allow 1 to 5 business days for the production of certain items, however, most items will ship much faster. Please be mindful of peak shopping seasons and sale events that could also impact processing times. We will keep you updated as to the status of your order throughout the entire fulfillment process.

A.The time frame of an order delivery is divided into two parts:

  • Processing time: 1~5 Days
  • Shipping time: 10~15 Days

B.Shipping methods: Sea transportation, land transportation, air transportation


The following shipping methods are available:

UPS Surepost / USPS First Class (10–15 business days) - from $9.99
UPS Surepost / USPS First Class (10–15 business days) - Free for orders over $69

International shipping (10-15 business days) - from $9.99
International shipping (10-15 business days) - Free for orders over $69

Please note that these are estimated delivery times. Weekends and public holidays are not included. Packages may take longer to arrive during the holiday busy season, depending on local postal office capacity. 

Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at service@floratee.com if you believe you have provided an incorrect shipping address.

Lost/Stolen Packages
Floratee is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at service@floratee.com.

Tracking

If you want to track your order, please click Track Order for information.

If you have any questions related to your delivery, please contact our Customer Support team via service@floratee.com